POPIA Privacy Notice

CA-Live respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).

1. Information We Collect

• Name and email address
• Phone number (if provided)
• Academic profile information
• Usage data (platform activity and engagement)
• Device and IP information

2. How We Use Your Information

• To provide academic support and tutoring services
• To improve the CA-Live learning experience
• To personalise study recommendations
• To communicate important updates and service notifications
• To send marketing communications (only where consent is given)

3. Marketing Communication

We may send you email or platform-based updates about CA-Live, study resources, and related services.

You may opt out of marketing communications at any time by clicking the unsubscribe link included in every marketing email, or by updating your communication preferences in your account settings (where available).

Please note: you will still receive essential service-related messages (such as account security, billing, or platform updates) even if you opt out of marketing.

4. Your Rights

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing at any time

5. Data Protection

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.

6. Contact Us

If you have any questions about this notice or your personal data, contact us at: contact@kandhgroup.co.za